Private assistance service. Not a government website. Not affiliated with any public authority.

Offizielle CRUE-Gebühren vs. private Unterstützungsgebühren

Ein klarer CRUE-Service muss öffentliche Gebühren von privaten Servicegebühren trennen. Diese Seite erklärt den Unterschied.

Offizielle Gebühren sind Gebühren öffentlicher Stellen

Offizielle Gebühren werden von der zuständigen öffentlichen Stelle für die Ausstellung oder Bearbeitung des Zertifikats erhoben. Nationale Informationen auf gov.pt nennen 15 EUR beziehungsweise 7,50 EUR für Kinder unter 6 Jahren, während manche Gemeinden eigene aktuelle Gebührentabellen veröffentlichen.

Private Unterstützungsgebühren sind Servicegebühren

CRUE Portugal berechnet 500 EUR für Vorbereitung und Unterstützung. Dazu gehören Analyse des praktischen Weges, Checklisten-Erstellung, Dokumentenprüfung, Terminberatung und praktische Unterstützung.

Warum Transparenz wichtig ist

Kunden sollten nie im Unklaren darüber sein, was an die öffentliche Stelle geht und was für private Unterstützung bezahlt wird. Wir zeigen beides, weil Vertrauen Teil des Produkts ist.

Was separat berechnet werden kann

Reisen des Teams, Übersetzungen, Apostillen, notarielle Handlungen, dringende Arbeiten, Rechtsberatung, Familienangelegenheiten von Drittstaatsangehörigen, Daueraufenthalt, Staatsbürgerschaft und Steuerfragen sind von der Standard-CRUE Assistance getrennt.

Frequently asked questions

Two separate costs — two separate parties

Every CRUE process involves at least two different costs. One goes to the public authority. One goes to whoever is helping you prepare. They are not the same thing and one does not replace the other.

Official fee

Charged by the Câmara Municipal or competent public authority for processing and issuing the CRUE certificate. National public information refers to 15 EUR for adults and 7.50 EUR for children under 6, though municipal fee tables may differ. This amount is paid directly to the public authority — not to CRUE Portugal.

Private assistance fee

Charged by CRUE Portugal for preparation, document review, coordination and practical support. The standard CRUE Assistance package is 500 EUR. This amount covers private service work — it has no connection to what the municipality charges.

Official fees

The municipality or competent public authority may charge an official fee when processing the CRUE registration. This is a public charge, not a service fee.

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Charged by the public authority. The Câmara Municipal sets and collects the official fee. CRUE Portugal has no role in this payment and does not receive any part of it.

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Amount and payment method can vary. National public information refers to 15 EUR for adults and 7.50 EUR for children under 6. Individual municipalities may publish their own current fee tables. The exact amount and payment method must be confirmed for the specific municipality handling your case.

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Not controlled by CRUE Portugal. We cannot set, change or waive official municipal fees. If a municipality updates its fee, we have no ability to affect that change.

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Usually paid at or after the appointment. In most cases the official fee is paid at the Câmara Municipal during or after the appointment. We will confirm the practical payment process for your municipality during preparation.

Private assistance fees

The CRUE Assistance fee covers the private preparation and support work that CRUE Portugal provides. It is separate from and independent of any official municipal charge.

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Initial situation review. Assessment of your situation before the process begins.

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Document checklist for your specific case. Requirements differ by municipality and by basis of residence. The checklist is based on your actual situation, not the generic national version.

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Proof-of-address review. We review the address evidence you have and identify whether it is likely to be accepted by your municipality. We flag gaps before the appointment.

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Municipality-specific preparation. Each Câmara Municipal has its own practical requirements. We prepare your case to match those, not a generic template.

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Appointment preparation. Guidance on what to bring, what to expect and how to respond if the municipality asks additional questions.

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Coordination and practical support. We handle the process of securing the appointment and manage the practical steps that sit between you and the certificate.

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Follow-up guidance. If the municipality requests supplementary documents or raises questions after the appointment, we help you respond.

For the full scope of the assistance package, see the CRUE pricing page and how it works.

Costs that may be separate

Some cases require additional work or third-party services that are not part of the standard 500 EUR package. These are identified during the pre-check and quoted separately where applicable.

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Translations. If your documents are not in Portuguese or English, certified translation may be required. Cost depends on the language and document type.

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Apostilles or certification. Some documents issued outside Portugal require apostille or notarial certification. These are obtained through official channels at third-party cost.

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Travel to municipality appointments. If in-person support requires travel, transport and time costs are quoted separately.

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Document correction. If a document has an error — a wrong name, incorrect address or missing field — correcting it may involve additional steps with the issuing authority.

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Legal or tax review. Cases that raise questions beyond CRUE registration — for example, questions about basis of residence, prior immigration history or tax status — require a separate consultation.

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Non-EU family, AIMA, permanent residence or citizenship matters. These are separate legal processes. They are not part of the CRUE Assistance package and require a separate service agreement.

Cost comparison at a glance

Cost type	Paid to	What it covers	Controlled by CRUE Portugal?
Official municipal fee	Câmara Municipal or competent public authority	Issuing the CRUE registration certificate	No
CRUE private assistance fee	CRUE Portugal	Preparation, document review, coordination, appointment support and follow-up	Yes
Translation / certification costs	Third-party provider	Certified translation or apostille of required documents	No
Travel or appointment logistics	Third-party / quoted separately	Personal accompaniment to Câmara Municipal when travel is required	No
Additional legal or tax review	CRUE Portugal or specialist	Cases requiring legal analysis or tax advice beyond standard CRUE scope	Quoted separately

What we will not do

Clear limits prevent misunderstanding about what the service includes and what it cannot offer.

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No fake address packages. Address proof must reflect where you actually live. We can help you understand which lawful proof options are available for your situation. We do not create or source false residence evidence.

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No guarantee of municipal acceptance. The decision to accept or reject a CRUE application is made by the Câmara Municipal, not by CRUE Portugal. We work to give your case the best practical preparation. We cannot promise a specific outcome.

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No promise that rules are the same across municipalities. What one municipality accepts, another may not. Document format requirements, acceptable address evidence and appointment processes vary. We prepare your case for your specific municipality, not a national average.

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No representation that CRUE is a visa, residence card or citizenship process. CRUE is a registration certificate for EU citizens confirming their right to reside in Portugal. It is not a visa, a permanent residence card or any step in a citizenship application.